The shopping experience at Crafety has been made enjoyable for all. By reading this page, you will able to understand how to make purchases on this website.
If you feel anything else that can make this experience more pleasurable, then please contact us. If you have shopped online before then shopping at crafety.com will be very easy, as the site is designed so well that offers a unique & pleasurable shopping experience.
On the home page, locate the top menu and mouse over so that you can browse through categories to find the product you want. The home page of the website has been designed to present all exclusive and featured products. On the home page, you will see the list of “Top Selling” products at Crafety. These are unique pieces and exclusively designed by the artisans. The next is the “Category Section” where you will find products of different categories. You can click on the one you wish to glance through.
Click on any item you want to have and you will be driven to the page on which product details are specified. Although we attempt to provide you as much detail as we can, but in case if you want more details about the product then you can contact us.
Have a look about the details we have provided about every single product you may wish to buy-
- You can visualise the large image of the product by clicking on the image of the product.
- Through the embedded ‘Zoom’ facility, you will be able to visualise the product closely once you mouse over the image.
- You can see the product description below the image under the tab ‘Description’ and also you can see or provide the reviews of the product under the tab ‘Reviews’.
- If you feel the provided description is not enough to satisfy you buying the product, then contact us to know more about the product.
- If you want to purchase any product later, then register on our site and add it to your wish list.
- If the product is out of stock, then you can drop a mail to us.
- You will be informed about the shipping date through email.
This is the last page you come across before checkout, where you can make last minute changes to the order like –
- You can change the quantity you ordered,
- You can update subtotals
- You can apply available discount codes.
- You can get shipping charges
- Then proceed to the next step and that is ‘Checkout’.
This is the only page that keeps you away from your ‘Crafety’ product –
- If you are already a customer, then you just require signing in your account and get going.
- If you are a first time user, then you need to register and then checkout after signing in your account.
- By registering you will get the following advantages –
- You can check the status of your order online
- You get email alerts every time there is any product of your interest is posted on our site.
Crafety is charging certain amount for shipping in India. Crafety holds the right to alter or modify this policy at any time.
You can make secure payments by PayPal, debit cards or credit cards. We offer you a secure payment system (EBS) by which you can place your order and pay money securely.
We are dedicated to provide you the best shopping experience and we know how essential it is for you to track the status of order. The process placing an order at Crafety is very easy. Once you go through the entire process and we receive your payment, soon your order will be dispatched & delivered to you.
Cancel or Modify Order
By the customer
If you want to modify or cancel an order then send us an email. Remember to include the product name, order number, your name, shipping & billing address & your contact number. Please note that we would be able to cancel the order only if the order has not been shipped.
Crafety has the right to cancel any order before the product has been shipped if the following conditions apply –
- If the billing information is found incorrect.
- If our credit card verification service declines the credit card, no order can be considered final till the transaction is verified.
- Although we take all the measures to ensure the delivery of the product, but we may have to cancel the order or ship it later due to any unforeseen incident. If this happens, we will notify you through email.
Crafety will not be responsible for the fee charged by the courier company in case of the following address errors –
- If the customer enters an incorrect address and the delivered order is returned as undeliverable.
- If your address is changed and we are not notified about that, then the order is not delivered.
- If incorrect contact number is entered.